Kevin Goodwin

Spot & Stain Removal


This information is given for those who want to try to remove spots on their own.  If you are not comfortable with any of the procedures listed below, you may contact us and we will be happily come out and attempt to remove them for you. Call 020  8687 1711. Quote Ref 150/395


To avoid damaging your carpet, follow the instructions below exactly.  Do not use these procedures on upholstered furniture as spot cleaning can easily damage certain fabrics.


Keep the following items on hand so you will be prepared to handle fresh spills on your carpet: A wet spotter such as Master Stain Remover; a good supply of white terry cloths; and a spotting brush. If you have pets, stock a bacteria/enzyme digester such as Liquid Alive®. A wet/dry vac is great to have as well.




Catch it while it's fresh, when chances of removal are 75% better. Don't iron or hot-air dry until the stain is gone. Heat will set most stains.


1)       Use a spoon or dull knife to remove solid materials.

2)       Blot up liquids with a clean, white, dry towel.  Never rub, scrub or brush the carpet as this can cause excessive wear and permanently damage carpet fibres.

3)       Work from the outside to the centre with large spills.

4)       Apply all cleaning agents to a white towel, never directly to the carpet, as this can damage the backing.

5)       Use the steps and solutions in the cleaning code in the order given until you no longer see improvement, then proceed to the next step if the spot remains.

6)       Rinse the last cleaning solution you’ve used by spraying with clear water and blotting one area with a clean, dry, white towel.  You may use a wet/dry vacuum to extract out excess moisture prior to the towel if you have one but this is not necessary.

7)      Once you have removed all of the visible stain, place a clean, white, dry towel over the area and then place a heavy, colourfast object such as a plastic waste basket with a weight inside on the towel.  Leave overnight.  Continue this procedure by replacing the wet towels with dry ones until the area is nearly dry.  Remove the weight and towel, then gently brush the carpet fibres with your hand to lift the tufts.  Allow the area to dry completely before walking on it.


8)    If the above is not successful, call us! 020 8687 1711. Quote Ref 150/395


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Call 0800 056 2332 Quote Ref 150/395 email: info@directcleaners.com

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